Monday, November 21, 2011

RX Rated Slumber Party?

So, I know our pharmacies are like a second home to many of our patients, especially if they're drug seekers but what I saw this morning was ridiculous.  As soon I as opened, I had women walking in wearing their pajamas and I'm not talking about cute or even sexy sleepwear.  Now, I know some people probably went to the ER last night WEARING their pajamas due to whatever unbearable pain prevented them from changing prior to leaving home.  However, it's UNACCEPTABLE to walk in public wearing faded, smelly, run down pajamas no matter how comfy they may be to wear,.  Maybe after they sell their Norco they can go buy a new set of pajamas or at least a robe.

Wednesday, November 2, 2011

Drive Thru

What the HELL is wrong with people who go into the pharmacy drive-thru and HAVE TO ring the call button before their car even stops rolling?  I can understand them doing this if we don't acknowledge them with 30 seconds since most patients are SO high maintenance but this is ridiculous.  When they go to the drive-thru at McDonalds do they hit the bell right away?  What about at Burger King?  How about Taco Bell?  Or In-N-Out?  Of course not!  I wish we could have a sign they could see on their way into the drive-thru informing them that "This pharmacy is equipped with electricity and more modern technology than your own house so please be aware that we know you're in the drive-thru before you know you're in the drive-thru yourself".  If a patient really feels the need to push a button on arrival, they better be willing to stab them with a flu shot in return. 

Monday, October 31, 2011

I Survived!

Wow, happy to say my return wasn't as bad as other times I've returned from long vacations.  No real problems though there was a small red tote of crap for me.  For a Monday, we were pretty busy as usual but then I got a call from a discharge nurse, "I'd like to call in a few rx's for my patient."  I told her no problem.  SIX verbal rx's later, she didn't seem to be stopping so I asked how many she had to call in.  She told me she had 10 rx's so I gave her a lecture on how she should just fax discharge scripts to us since we don't have time, especially on a Monday to take so many verbals.  She said she could fax them but the order wasn't signed yet.  If the order wasn't signed by the MD, do you think it's a good idea to call them in?  Are they even finalized?  I told her to just keep going since we were past the halfway point and then we're up to TWELVE rx's.  WTF did I miss something?  Then she says she has TWO more!  I took them but what the F?  10 minutes later she calls back to tell me she has to change the directions on one.  See heffa?  1 hour later she says she's got 2 more and by then I wasn't getting killed so I told her to just fax the 2 to me.  Instead, she faxes all 16 rx's to me!  Bitch!  If you're so inefficient with me, I can't even imagine what kind of nursing care you offer your patients!

Return of the Pharmacy Manager

My two week vacation has just ended and, despite a severe case of jetlag, I start work in less than 8 hours.  I wonder how many "problems" have my name on them...